Customer Relationship Management and Social Media

There is no doubt that the social media revolution is in full swing, and has already done a lot to revolutionise the way we do business. Is your company ready to take advantage of this new media, or have you taken the plunge but are not sure what the best method is. Artesian soultions, our newest contributor, have some excellent advice about managing your brand and sales through the use of social media.


Business Analytics Information

Recently, we’ve been asked a lot about Business Analytics; it’s benefits, drawbacks and how to implement it. Our newest contributor, Artesian Systems, is a specialist in that area. Here are a few words of advice from them.